Hotel Policies & Information

We’re in the heart of everything. Some of the best local attractions are just a stone’s throw away. Visit the concierge desk to learn the best way to get to where you want to go.  Options include the iTrolley, taxi, Hertz Rental Car located on-site and more.

• Orange County Convention Center - 1 min. (0.5 mile) *Accessible by covered, open-air walkway to the North/South building
• I-Drive Entertainment - 1 min. (<1 mile) 
• Top Golf & Andretti Karting & Games - 2 min. (1 mi)
• Pointe Orlando - 2 mins. (1.2 miles)
• Discovery Cove - 7 mins. (1.2 miles)
• Aquatica - 4 mins. (1.25 miles)
• SeaWorld® Orlando - 6 mins. (2.3 miles)
• ICON PARK: The Wheel, SeaLife Aquarium, & Madam Tussauds - 6 mins. (2.7 miles)
• Universal Orlando Resort^TM (Universal's Islands of Adventure^TM, Universal Studios Florida^TM & Universal's Volcano Bay^TM) - 8 mins. (5.6 miles)
• Orlando Premium Outlets - Vineland Ave. - 12 mins. (4.6 miles)
• Orlando Premium Outlets- International Drive - 12 mins. (4.9 miles)
• Walt Disney World Resort - 10 mins. (6.9 miles)
• Mall at Millenia - 13 mins. (7 miles)
• Amway Center - 15 mins. (13.1 miles)
• Bob Carr Performing Arts Centre - 18 mins. (13.8 miles)
• Dr. Phillips Center for Performing Arts Centre - 18 mins. (13.8 miles)
• Downtown Orlando - 17 mins. (14.1 miles)
• Orlando Science Center - 21 mins. (16.1 miles)
• Orlando Museum of Art - 22 mins. (16.6 miles)
• Legoland Florida - 46 mins. (40.6 miles)
• Kennedy Space Center - 53 mins. (53.8 miles)
• Cocoa Beach - 59 mins. (60 miles)

If you need a ride to local attractions, dining, entertainment or the airport, we’re here to help. We have taxi cabs, an on-site Hertz Rental Car and Mears non-exclusive shuttle transportation. Give us a call at 407-313-8465 to arrange transportation. 

The I-ride trolley is available for purchase to all guests and will take you to the front gate or to many of the shopping, dining and entertainment venues in the International Drive resort area.

NOTE: Hertz Rental is currently not operating out of our resort due to COVID-19.

$35 Daily Resort Charge/night, plus tax, includes: In-room Wi-Fi, fitness center access, 15% dining discount at resort restaurants & lounge (excludes Tropics), daily recreational activities including splash pad and equipment rental, 15% off Andretti Driving; $10 off at Top Golf; 25% off cabana rental, 10% discount on eforea spa services & retail, 25% discount on poolside cabana rentals, local/toll free calls.

NOTE: Eforea Spa is temporarily closed due to COVID-19.

Choose from 7 unique dining options ranging from full-service restaurants such as Spencer’s For Steaks and Chops to Scratch Market, the trendy 24-hour gourmet marketplace.  Don’t forget, as a part of your resort charge, you enjoy 15% off at all resort dining outlets with the exclusion of Tropics Pool Bar & Grill and banquet events.

NOTE: Due to the effects of COVID-19, some of our dining outlets are temporarily closed. Please visit our dining page for the most up-to-date information.

Wired and wireless connections are available in your room and throughout most of the hotel.  The fee for in-room Wi-Fi is included in your daily resort charge for an unlimited number of devices.

Access to the Fitness Center in included in your daily resort charge. A waiver form is required and access can be arranged at check-in or during normal Spa operating hours.

Amenities include: 2 pools, a lazy river, waterslide, Splash Zone, whirlpool, cabanas, fire pits, spa & fitness center, recreational courts including: volleyball, basketball, and bocce ball. Equipment rental is included in your daily resort charge. *Does not include Kids Zone paid activities. Kids Zone information and weekly schedule is available at the Front Desk.

Check-in is at 3 p.m. and check-out is at 11 a.m. We may be able to accommodate early check-in or late check-out based on availability. Give the front desk a call to see what we can do for you at 407-313-4300. Minimum age to register is 18 years. 

Special amenities help make your stay more comfortable and include exclusive complimentary in-room Evelyn & CrabTree amenities, residential-style bathroom with granite vanity, Wi-Fi access (Included in daily resort charge), Cuisinart dual-cup single-brew coffee maker, Hilton's Serenity Bed™, LCD HDTV, Mini-refrigerator, Ergonomic workstation, alarm clock with mp3 connection, lounge chair, programmable safe, iron and ironing board.

Yes, our hotel features a select inventory of PURE Allergy Friendly Guestrooms.  These rooms have gone through a comprehensive process to dramatically improve the air quality and nearly eliminate most irritants that keep guests from resting comfortably.  A PURE room is an allergy-friendly, healthy alternative for every guest.

Vacation is no time for doing your own laundry. Check your closet for an order form and laundry bag, and our fast and efficient valet laundry service will have it back to you in no time*.

*Laundry that is picked up by 8:30am is returned by 6:00pm daily, except Sundays and holidays.

Hilton Orlando is 100% smoke-free. There are designated outdoor areas available for smoking. 

$2.25  Destination Marketing Tax plus 12.5% taxes on your room expenses; 6% is lodging and 6.5% is Florida sales tax.

Stop by the front desk for any currency exchange needs.

We’ve got plenty of options for parking, including convenient on-site parking, as well as valet parking for overnight guests and day visitors. We’ve even got a charging station available for electric cars.  Self parking is $27 per day.  Valet parking is not available at this time.

NOTE: Valet Parking currently unavailable due to COVID-19.

Carrying a weapon on these premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Hilton Orlando’s highest priority is the safety and privacy of our guests. Professional and/or commercial photography or videography is not permitted on the premises of Hilton Orlando without prior written authorization from the hotel management, including but not limited to filming, engagement photos, wedding photos, modeling shoots, etc.  Drone photography/videography is strictly prohibited. Requests to use any area of the hotel as a location for photography or videography should be directed to the Marketing Team at ORLOC_marketing@hilton.com.  If approved, shoots are subject to fees and schedule restrictions.

Hilton Orlando takes guest safety and privacy seriously, and in compliance with Hilton Worldwide, operation of personal Unmanned Aircraft Systems/Drones is prohibited on premise.

For collaboration consideration, please fill out the following form in as much detail as possible. Due to the high amount of media requests, please allow 48 business hours for a response. Media Request Form