The Spa provides a comprehensive menu and environment that offers guests comfort, luxury and repose. To extend your progress in personal wellness at home, visit our Spa Boutique at the Hilton Orlando where you’ll find products by Kerstin Florian.

The Spa at Hilton Orlando. Enter to restore…Stay to refresh.

Spa & Fitness Services

Fitness Facility

Guests of the Hilton Orlando Hotel that are 18 and older are invited to utilize the fitness facility. Our Fitness Center offers state-of-the-art Precor Cardio equipment, strength training and free weights. All Precor stations are outfitted with individual flat screen LCD cardio theater units for personal viewing.  Passes are available through the spa reception desk. A liability waiver is required to be signed in order to enter the fitness center by all guests.

Special considerations

Should you have special considerations or concerns, please notify our Spa Reservationists before booking your treatments. You should let us know if you have high blood pressure, allergies, any other physical ailments or disabilities, if you are pregnant or using Retin A, Accutane or Renova. If you have any concern at all, please let us know. If at any time during your services you experience discomfort, please alert your therapist immediately.

Arrival Time

For your enhanced comfort and relaxation, we suggest that you arrive 30 minutes prior to your scheduled Orlando day spa treatment. This will allow you to unwind, complete necessary paper work, and physically and mentally relax for your treatment. For an ideal experience book our 20-minute signature Neroli foot soak prior to any service.

Appointment Time

Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your spa treatment will end on time so that the next guest will not be delayed. The full value of treatment will be applied.

Cancellation policy

If you must reschedule or cancel your appointment, please notify us twenty-four (24) hours before your scheduled treatment to avoid being charged the full service fee. Cancellations of packages or private parties require a 72-hour notice. A credit card number is required at the time of booking for all treatments.

Service Charge

An 18% service charge will be automatically added to your spa services when you are checking out. 15% of your service charge will be applied to your therapist, and the additional 3% is dispersed among the services staff. Additional gratuities are at your discretion. We accept all major credit cards. For your convenience, payment is also accepted prior to your treatments, upon request.

Waiting List

In the event that your requested date or provider is not available, we offer a waiting list to accommodate you in the event of a cancellation.

Groups

The Hilton Orlando is happy to coordinate your group event. We can provide you with treatment ideas, timing and costs. For groups of four or more, ask to speak to our Spa Group Sales. Group rates may apply.

Consideration for you and others

This is your time and we want you to relax to the fullest while at the spa at the Hilton Orlando. Whether it’s the room temperature, the amount of massage pressure or the volume of the music, please notify us of any discomforts or preferences. We require that cell phones and pagers be turned off and remain in your locker while visiting the spa.

Gift Cards

• You may purchase Spa Gift Cards for a specific dollar amount or for particular services.
• Spa packages were created with gift giving in mind and create the perfect combination of treatments.
• Gift Cards can be used towards services or towards purchases in our Spa Boutique.

Children

• As a courtesy to other spa guests, children are not permitted in spa treatment areas or left unattended in the Reception area
• Children 16 and under must be accompanied by an adult while visiting the spa.

What to wear during your treatments

• Most body treatments are enjoyed without clothing; however, please wear whatever is comfortable for you.
• Disposable undergarments are available to you if you feel more comfortable.
• During all treatments, the body is draped, except for the area being worked on.
• Guest’s will be provided with robes and slippers upon arrival.

Choosing a treatment or series of treatments

• Our Spa Reservationists will help you plan the perfect spa experience in Orlando, FL, including the best order for your treatments or consideration of a spa package or gift certificate.

Shaving for men and women prior to treatments

• Shaving is recommended but not necessary for men prior to a facial.
• If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment.
• Shaving for women is not recommended prior to any body treatments or hair removal services.

Pregnant Guests

• While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed.
• Please notify our Spa Reservationists if you are pregnant when you make your appointments so that they may offer guidance.

Jewelry and valuables

• We ask that you don’t bring jewelry or other valuables to the spa or store them in your spa locker.
• The Hilton Orlando will not be responsible for lost or stolen personal items or valuables.

Food and Beverage Service

• The spa will offer several varieties of infused waters, juices, teas and fruit bowls for a quick pick me up.
• Wine, champagne or special order dessert trays may be ordered in advance. All dining services are offered in our hotel restaurants.

Alcohol Beverage Service

• Alcoholic beverages may not be consumed prior to any spa service, including the use of our steam rooms.
• Alcohol is not permitted due to an increased health risk when using heat, having a body treatment that releases toxins into the blood stream, or increases in circulation.
• The spa maintains a two alcoholic drink maximum, which should only be enjoyed after your services.

Prices and services are subject to change.